weyes' wisdom of the day - 10/11/09

[weyes]

having been without internet service for a few days, i'm furious with time warner. and though i can't get the time back - i really had a lot to get done that was time-sensitive - i can at least get time warner to pay me back for my service lost.

one shouldn't forget - or feel embarrassed - to demand one's money back for services one hasn't received. i was without internet service for 2 and a half days, but time warner bills ahead of time, unlike any other service provider i know (meaning, as compared to the gas company, the electric company, and so on.). that means that they have already charged me for internet service i did not receive. and it may seem like "nickel-and-diming" to some, but i feel that, besides me being owed the money, time warner could use a taste of their own medicine; they charge me 15 cents a month per remote control, which is just petty. i mean, seriously, as though that's a bonus feature . it's a pain to call and do, but worth it.


tune in tomorrow.