Jill you have no idea how much i feel you on this one i wanted to get high speed at home and it took 2 days of phone calls to both the PHone company AND my ISP all to find out that it will cost me something like 800+ to 900 dollars JUST to get started with the lowest possable highspeed connection for residential use- i cant get a dish cause in this area (mountian) they will only switch me to a ,and like (meaning bypass the dish) when the weather is slightly bad cant get cable cause there are no cable lines running past my house -- i would have to paythem to attach them to the house and run them down the street to the nearest junction- that would let anyone else be able ot get cable access to their homes and DSL?? hmm that was a fukin murderuous conversation --- i cant ge tthat either cause theres supposed to be specific type of connection on the telephone pole and im like 300 feet away from it so they wont connect me to that either i cant believe these ppl i actully spent 5+ hrs on the phone on the first call all because they kep bouncing me around from on connection to another tellin me "oh you have to ttalk to such and such department.. hold ill connect you.." i finally got someone when i said "Hello?" "YES GET ME A DAMB MANAGER RIGHT NOW OR IM GONIG TO COME OVER THERE!! YOU PPL ARE JUST IN THE NEXT TOWN SO DONT THINK I WONT BE THERE!!" fukin rejects dont konw what they are doing