weyes Posted August 16 Report Share Posted August 16 when trying to resolve a problem you have with someone, avoid using the words "always" and "never"; they're hardly ever truly applicable, and they only get the other person on the defensive before you can even address the problem itself.tune in tomorrow. Quote Link to comment Share on other sites More sharing options...
vicman Posted August 16 Report Share Posted August 16 also with teh word "no" i think some words and phrases should only be used on rare ocassions, when your 100% sure of something, want & need to make a point, etc. Quote Link to comment Share on other sites More sharing options...
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