Thats so true. I didnt have a lot of money and I just wanted a solid color, so I was thinking, it cant be that bad if my friend just does it. Well, 1) it didnt look like the box at all, and 2) it was horrible! I ended up spending like 3x the amount I would have spent if I had just gone in the first place. They ended up having to strip my hair of color. I still dont think my hair has fully recovered from that.