luo072s Posted December 31 Report Share Posted December 31 I purchased the Ultra tickets last night at *************.com... after I put all the information...it didn't give me any confirmation number or anything..just saud that it will send me an e-mail with confirmation, but haven't receive sh*t yet. But wait...oh yes..they already took the money out of my checking account... Quote Link to comment Share on other sites More sharing options...
kitty19 Posted December 31 Report Share Posted December 31 same here! Quote Link to comment Share on other sites More sharing options...
cotoncandydream Posted December 31 Report Share Posted December 31 Call the hotline. The office may be closed for the holiday. But definitely call if you don't get a email by monday. Quote Link to comment Share on other sites More sharing options...
luo072s Posted December 31 Author Report Share Posted December 31 Originally posted by cotoncandydream Call the hotline. The office may be closed for the holiday. But definitely call if you don't get a email by monday. Yes..I figured because of the holiday but I expected at least an automated response or something..... Quote Link to comment Share on other sites More sharing options...
kitty19 Posted January 5 Report Share Posted January 5 i still haven't received a confirmation email and i KNOW it's not the holidays anymore. whats up, ultra?? this worries me. i didn't think a simple automated reply would be a difficult task. Quote Link to comment Share on other sites More sharing options...
cotoncandydream Posted January 5 Report Share Posted January 5 Did you try calling them?? Quote Link to comment Share on other sites More sharing options...
barvybe Posted January 5 Report Share Posted January 5 do you even need the email? i mean don't you have the print out with the scan code bar that mentions to bring the card you purchased it with? Quote Link to comment Share on other sites More sharing options...
cotoncandydream Posted January 5 Report Share Posted January 5 Some people feel more comfortable. I always print out the page that says the transaction went through. I ust spoke with Ben at Groove tickets. If you have not gotten a confirmation you can email them and they will look up your order number and send it to you. Quote Link to comment Share on other sites More sharing options...
luo072s Posted January 6 Author Report Share Posted January 6 Originally posted by cotoncandydream Some people feel more comfortable. I always print out the page that says the transaction went through. I ust spoke with Ben at Groove tickets. If you have not gotten a confirmation you can email them and they will look up your order number and send it to you. I enter my e-mail "again" yesterday to request a type of receipt or something that says I paid for the damn ticket, but no word from them yet...Over a week now....aaaaaaaaaaahhhhhh:confused: At leats I'm not the only one Quote Link to comment Share on other sites More sharing options...
cotoncandydream Posted January 6 Report Share Posted January 6 They've gotten right back to other people. Call this number 323 908 0607 and they will assist you. Quote Link to comment Share on other sites More sharing options...
kitty19 Posted January 6 Report Share Posted January 6 thanks! called the number and someone called me back a few hours after i left a message.they claimed that they emailed me, but it never went through? nonetheless, they just sent me a link to my receipt which is good to have if i lose the print out i have.thanks! can't wait! Quote Link to comment Share on other sites More sharing options...
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