Tryst is trash!

[leftymo]

just got back from tryst and let this be a warning to all. Tryst was a huge disappointment.

I highly recommend those to go to other places in Las Vegas for nightlife. Tryst is closer to a crappy club or high end lounge than anything else.

I for sure will never go there again. Aside from the racist staff, and complete unprofessional service, the venue itself is built around a waterfall that doesn't work so well in the winter. The outdoor heater lamps are poorly placed and many of the tables do not have adequate coverage.

i could write a novel on the bad experiene, but I'd rather not, unless specifically asked.

[lalate]

just got back from tryst and let this be a warning to all. Tryst was a huge disappointment.

I highly recommend those to go to other places in Las Vegas for nightlife. Tryst is closer to a crappy club or high end lounge than anything else.

I for sure will never go there again. Aside from the racist staff, and complete unprofessional service, the venue itself is built around a waterfall that doesn't work so well in the winter. The outdoor heater lamps are poorly placed and many of the tables do not have adequate coverage.

i could write a novel on the bad experiene, but I'd rather not, unless specifically asked.

Not responding to what you are saying but, in the spectrum of nightlife, it's better to post as much as you can rather than not. Using lalate's recent article "Bottles and Goggles" http://bbs.clubplanet.com/vegas-party-promotions/314539-bottles-goggles-how-vegas-nightlife-has-lost-its-edge.html as a flavoring, give a review that has details.

People don't always agree with you. But for everyone that doesnt, there might be someone who does. Rather, what is more important, it gives others the ability to make their own decision based upon what you said.

[greenie]

I'm curious to hear a few more details, specifically regarding any racism your party experienced or witnessed. I don't think it's needs to be a novel, but a few examples would be nice.

And please don't use LA Late's "article" as a guideline. You've already gone farther than his article did, and that is to call out by name a club that left you with a bad taste in your mouth.

[lalate]

I'm curious to hear a few more details, specifically regarding any racism your party experienced or witnessed. I don't think it's needs to be a novel, but a few examples would be nice.

And please don't use LA Late's "article" as a guideline. You've already gone farther than his article did, and that is to call out by name a club that left you with a bad taste in your mouth.

The article was reviewing a trend, not reviewing venues, and hence had no reason to name the venues because that was not the focus of the article.

Your suggestion that lalate doesnt care to name a venue by name when reviewing the venue is erroneous. On CP alone we are going into the third year of lalate-started Club Review Threads that have been stickies in cp city/cities. In the case of Vegas you can see on the first page of the lalate-started Club Review Thread the then moderator of CPVegas giving a thumbs up. To suggest that lalate has not facilitated others to impart their experiences here for others to read is flat out false.

LA Review Thread sticky: http://bbs.clubplanet.com/los-angeles/277818-club-reviews-thread.html

Vegas Review Thread sticky: http://bbs.clubplanet.com/las-vegas/295663-review-vegas-2006-a.html

We all do our part to give advice on here ... to help everyone out with choices and needs ..... Ive even done my best to help Leftymo by PM about club questions (I think it was LA, maybe Vegas) over the years. In fact, every venue mentioned in that article was previously reviewed by lalate .. in some cases, multiple time. One venue was previewed on cp by lalate first before it opened, and reviewed by lalate first. People may not agree about either others reviews of a venue ... or may dislike the person making the post lol .... but to say lalate doesnt review venues is false.

[greenie]

The article was reviewing a trend, not reviewing venues, and hence had no reason to name the venues because that was not the focus of the article.

Sure, right. Whatever. You spent a good third of your "article on a trend" calling out Empire and Mix by name, fondly proclaiming them the best in Vegas, yet neither in your article nor in follow-up discussion were you wiling to state the name of any other club. Questionable motives, especially from someone who runs a VIP services business.

Comparatively, Leftymo has called out Tryst by name as a club that left a very bad taste. I know I'm not the only one who would be curious to read a few more details.

[djmasterweb]

Well I know one of the clubs he didn't mention by name was OPM, probably trying to be courteous to me, but that's OK. While I appreciate it, I already addressed it by saying staff incidents don't always represent a club's policies or a trend, but sometimes just isolated incidents during an isolated scenario. For example, he was unhappy by the manner in which he was repeatedly asked to move while the venue was busy, and I explained that the date of his visit took place when the club had just been involved in discussions with the fire marshal so tensions may have been higher than usual.

[edlosangeles]

leftymo,

I too would like to hear the racist treatment you experienced at TrysT.

[epope]

Well speaking of experience with the Tryst Staff. Since most of them I know personally as well as the Dir. of Ops. I would be very interested as to what you interpreted to be racism.

I will tell you this...the controversy is that Tryst is the Highest Grossing Club per Sq. Ft. in the World. Now do I know if that is confirmed no. However, I will tell you I have seen and spent some pretty hefty checks there. It is ridiculous on how much they kill it. Especially with the worst Major Club Casino DJ on the Strip!!

Now what I can say is this...If you weren't willing to pony up the money that they were asking. Which you may have felt as being ridiculous...They may have been snotty to you. That club holds the reputation of grossing and they do that by treating the VIP's like VIP's and the commoners just as they are commoner's.

Do I agree with this no. However, that is how you create a demand. You press others ego's. And when some times people will pay out there ass to prove they are who they say they are! And Tryst happens to be the place to do it at.

But to say the club is trash is insane. Beautiful girls, great table sizes, stripper pole for entertainment, nice size dance floor, hot cocktail waitresses. And overall just a beautiful club.

Now if you really want to see a beautiful club wait till the second tower is complete! "It is going to be the biggest and most beautiful club in the world" - Victor Drai.

[leftymo]

Ok, I now have the time to detail my personal experience. And furthermore, I do not intend to leave this at just a clubplanet message board. I will be contacting many people regarding this terrible incident to make sure this kind of poor treatment does not get dismissed.

First of all, it was the worst table service I have ever received, and for those little ones out there, Tryst got more than its money share from our party. I would estimate over 3500.00 That was money poorly spent. I might have to break this up, but we'll start with reservations. The total group in our party was something like 28 or so. But only 19 had confirmed for table reservations.

Despite tipping the host around 80.00, all additional members (mostly female) had to pay cover. And what did 80.00 buy us? The worst table at tryst. If you have been there, you know precisely which one. The one without the heatlamp in 30-40 degree weather outdoors and under the waterfall.

For the record, we were also one of the first parties there (got there an hour before it opened), but didn't get seated for quite sometime. Why? Because despite confirming the second table earlier that day, Tryst had LOST that one reservation. Six bottles minimum is what we were buying.

After watching the girls freeze in the corner out of sight, we asked to be re-seated. They then put us in the far back corner (also without a heat lamp), most of you don't even know there's a table back there. And several members in our party carried the chasers/bottles to our own table (including myself)!!!

Do I dare continue? After an hour or so, some of the girls (4-5) just left the place (oh we had to pay up front, which is also a first for bottle service). They said the dance floor smelled like feet, and left. Which was unfortunate. I read some of the replies, and four or five in our party were physicians, the money is there, trust me. I have never been treated any worse at a club/lounge and I will make sure people find out about it including Steve Wynn.

[leftymo]

I should add more details. I apologize in advance, I'm in the hospital now, and can't formulate a decent enough report. It took close to 40 minutes of asking the host to re-seat us. And upon hearing that, a second host (not sure the names, but I might be able to get them) was trying to ask for more money (tip). The audacity.

Initially upon our seating arrangment at an empty club (first parties there) I did find it odd that of all the places to seat us, in the far back corner in an empty club was rather strange. Perhaps the VIP hosts at Tryst expect a 1000.00 tip for a good table, I'm not sure. Keep in mind this wasn't New Years Eve. This was the Saturday before, and the majority of our party doing bottle service were females (6 guys 13 girls).

The only one positive? Our new waitress/hostess did sit with us and serve us before everyone else showed up (first hour or so). I'm sure after the huge ordeal the staff was afraid they wouldn't get tipped. And our party didn't feel the waitresses were responsible for this debacle.

I've read the guidelines on cp regarding vegas VIP and how they'd like to show off the room, but in my opinion, they wouldn't know VIP if it hit them on the head. I will never return to Tryst again, and probably won't ever stay at the Wynn.

[lalate]

The math on this one needs some explaining from the patrons.

Table Reservation - 19

19 persons/ 1 bottle per 3 = 7 bottles

7 bottles x $350 bottle = $2450

+ tax + simple tip = around $2800

Thats: no cover, no table fee, no major tipping

Stragglers - 9

9 x $30/40 = $about 400

That brings you up to $3200 without any major tipping. Math is not that unproportional.

)))))))))))))))))))

Questions

))))))))))))))))))

1. Any vip host?

2. When was the reservation made?

Table of 19

3. Total bill?

4. Was it 7 bottles?

5. Any table fee?

6. Any cover?

7. How much in total tip?

Party of 9

8. Were the table crashing the 19?

9. Was this really a party of 28 trying to have 9 table crash without paying table moneys?

10. How much in cover?

Thoughts (in general)

1. Girls pay cover in Vegas.

2. Arriving early doenst mean you get the best table.

3. If the table is empty, doesnt mean its not sold

4. No vip host (like one of the several on here like myself and epoce and others), the bigger the party, the worse the hookup you doing it yourself.

5. Big is not better to a venue.

6. Even if you spend $$$ of dollars, you still have to tip a good deal.

With complete deference to the poster, who obviously had a bad time, the way the post was written by her (just the way it was written) shows:

- no racist comment

- upset about the table placement for a 19 person reservation with 9 stragglers that had no viphost assisting them.

- alot of mentioning about girls not having to spend money.

[greenie]

The two biggest things that stick out for me:

How exactly does the accusation of racism come into play here? Are you suggesting that you got a bad table because of your skin color? The first thing you mentioned in this thread was the "racist staff," so in my opinion that's the first thing you need to back up.

While I sympathize with Tryst losing one of your reservations... that $80 tip to the host might is a complete insult. Going to one of the hottest clubs in Vegas on Saturday night with a party of 19 and you tip EIGHTY BUCKS to the host? I'm amazed they didn't seat you INSIDE the waterfall. Once or twice a year I take a group of 15+ to big club on a big night and I always put $300-400 to the host. No question.

Regarding that lost reservation despite confirmation... who did you confirm with? A named host who would be at Tryst that night, or the Wynn concierge (or similar)? Massive difference here.

I'm also curious why you showed up an hour before opening. If you had tables reserved, why on earth would you do that?

[lalate]

I'm understanding "Despite tipping the host around 80.00, all additional members (mostly female) had to pay" means they tip'd $80 per additional member. (At least I'm hoping what she meant).

Last night in LA my tab poured by my friend was about $20 and I tipped $10 lol.

[djmasterweb]

I cannot believe the replies you guys are giving leftymo. If what she says is accurate then Tryst is COMPLETELY in the wrong. Tips are OPTIONAL and many people tip AFTER they receive good service. If she tipped $80 (probably before she received bad service) then the host should have the common sense to know the customer is willing to tip and strive to make her experience even better so he can receive a bigger tip at the end of the night, by going above the call of duty to make sure her huge party is happy!

If she spent $3500 then tips should be completely based on quality of services rendered. $3500. Think about it. A party comprised of doctors and professionals. THAT is what Tryst wants. Treat them well and worry about tips later.

And Steve Wynn's own words would suggest he fears what he doesn't understand about hip-hop. He went on a public crusade after the whole situation with the sheriff stating live hip-hop causes danger in Las Vegas. Wynn was the first to go to the press and say something to the effect of "if you want to see rappers don't come to this hotel."

[lalate]

Tipping is really not the focus of the post. Rather it's

1) table location

2) allegations of slurs.

[epope]

Okay Come On Masterweb!! What Your Doing Is Completely Destroying The Way People Think About Nightclubbing.

First Off...for A Table Reservation Now A Days Your Tip To Your Host Should Be What Is Called A Table Reservation. On Friday And Saturday Night Most Clubs, Especially Tryst Is Overbooked Every Weekend!!

So To Get A Table Reservation Above Other People You Are Essentially Tipping Your Host To Ensure You Get A Table. Now With $80 As A Tip. And 28 People That Is Crazy. I Walk In The Door With 4 People And I Tip $100.

You Should Have A Minimum Of 7 Bottles Like Lalate Said. However What You Have To Understand And What No One Told You Was That Dancefloor Tables Or Most Other Tables Have A Bottle Minimum And Can Only Seat So Many People.

So For Instance On The Dancefloor At Tryst A Booth Should Seat Max 10 People And That Would Have Been At Least 4 Bottles So You Would Have Needed 2 Tables Possibly Even 3 So It Would Have Been 12 Bottles...plus Each Dancefloor Table Has A Table Fee Of At Least $300 I Would Say....

So Even Though You May Not See It As That But What You Host Did Was Actually The Best He Could. You Have To Understand 28 People Should Have Been A Whole Lot More. Especially Since They Get 1500 For 4 People All Day Long! So If You Were Spending 10k It Probably Would Have Worked Out A Whole Lot Smoother!!

And I Feel Bad That It Seems Like You Have To Spend That Much To Have A Good Time But You Have To Understand That You Are In The Nightlife Mecca Of The World! And People Are Spending A Ton Of Money...however The Host Does Not Want To Disrespect You By Telling You....what I Just Did.

In No Way Was I Disrespecting You However I Just Want People To See From The Clubs Point Of View On What They Are Getting Everyday Of The Week.

[djmasterweb]

With all respect, that is complete B.S to say that expecting someone to deliver on a business deal equals destroying the way people think about nightlife. If anything, your response would make people think a deal means nothing, and unless you're willing to get hustled, you can expect nightclub representations to be a bunch of lies.

If a customer and a club representative make a deal that $3500 covers 28 people (that's over $100 per person) and then that customer receives bad service, then it doesn't matter what other people spend. It's a simple business deal... Here's the price. This is what you'll receive. Not here's the price, and we'll treat you like dog shit unless you pay us a whole lot more upfront. Get real.

[epope]

First off....

Come on we all know how clubs work. And we all would like to believe that clubs are of high ethics but THEY ARE NOT!!

And from the sounds of it...The guest was unhappy on Table Location. Well we all know there is not a place inside Tryst where all 28 people could be together without taking up multiple tables. And most all of the tables the host are collecting fees on! So an $80 fee or tip is most certainly not enough.

I mean come on buddy lets say....

13 Girls X 20 = $260 in cover charge.

6 Guys X 40 = $240 in cover charge.

And with 1 bottle for every 3 it should have been 9 or 10 bottles. Which they had only 6. So let's say 3 bottles cheaper. So let's see that is about 600 after tax and tip. That is a savings of $1800. So your tellin me for all these savings they tipped $80. Realistically the host could have charged them for 3 more bottles of the people that only paid cover! So that would have been $1800 vs. $270 (average of $30 per person [guys/girl count unknown]).

So now more and more that I look at this deal I see that the host really did a lot to accomodate this client.

[djmasterweb]

So if your party of 28 pays "only" $3500 and doesn't front load with a huge tip on top of that, does that excuse the hosts/club for...

1. Losing your reservation.

2. Not advising you of the table situation before hand.

3. Having you carry your own bottles to a new table.

4. Ignoring you for 40 minutes.

5. Asking for another tip after all that.

[lalate]

This thread is going WAY off the focus of the poster's complaint which was alleged Racism and Service. Thats the focus. Not tips. Not price.

A) The poster has begun the thread by claiming racist slurs were levied by staff, yet has still not posted it. Wtf is with that?

It appears, but its hard to tell, that the major beef is that the sold table is basically not sellable. It was in a location that you cannot occupy during winter, is the allegation. Thats a huge no-no if that is true, and would make any of us fume.

There is however a lot of subtext to what wasnted said by the poster which is what E and MW are discussing .... and probably the rest of will ring in over the next few weeks.. My focus (regarding subtext) is really, honestly, what were the 9 strangers doing, and if they were eventually part of the table, why? Was this a plan by the patrons to do a table of 28 but to masquerade it to the venue as a table service of 19 to save on money? Maybe yes, maybe no. If those 9 in anyway really looked like they have every intention of being part of the 19 from entry, came right in, sat in that booth, use the bottles, if it was my venue I wouldnt be happy with you. Maybe that happened. Maybe it didnt. Maybe the 9 entered, drank from the bar, hit the dancefloor, just wanted to be in the same venue as the friends of 19 - thats cool, thats fine. We shall see.

For the short term, we are all just arguing over a lot of unclear facts and unspecified allegations.

[edlosangeles]

I have to agree with DJ MstrWeb.

Most service providers expect tip without providing good or even great service.

I didn't see any cause for the "racist" card she threw. I think you should be very careful before calling anyone racist or bias. IMO.

Me, as a customer not a vip host, would never go back to a club after buying 1 bottle for 3 people and have to pay entrance! That is simply theft!

I would consider the $80 more of a "vip host getting you a table" fee rather then a tip because you ain't see him again all night.

The table location might be due to when you actually made the reservation. Last minute tables get last minute locations. Or maybe they tried to keep all of your party together in the only location there was. I dunno. I never been to Tryst.

[greenie]

First off, money spent, including tips, is an extremely relevant consideration in any discussion centering around a nightclub experience.

Second, we're talking about a club in Las Vegas. Home to the largest tip-dependent workforce on the planet.

Tryst is a very expensive club. Located in a ridiculously expensive resort. Operating in one of the most expensive cities on the planet.

Suggesting that a place like this should give everyone equal service regardless of financial contribution is one of the most ludicrous and hypocritical things I've ever heard anyone say about anything pertaining to Las Vegas.

Those of us who have responded with financial questions are not only justified in doing so but this has been our only recourse in this discussion. We've yet to hear any further elaboration or examples regarding the claims of racism, yet we were provided dollar and attendance totals.

Masterweb: you know I have nothing but extreme respect for you. We've always been straight with each other, both in these forums and in person. I'm extremely impressed by everything that you (and your partners) have accomplished with OPM, and one of the things that I've always appreciated is the exceptional level of treatment that I've received from club staffers on each and every visit.

Now here's the thing. I've also had nothing but extremely positive experiences on every visit to Tryst. So when throws out some heavy accusations without backing them up, I'm going to be very skeptical and if necessary, critical.

I do the same thing when we hear the occasional slander about OPM. Or Jet. Or Tao. Or Body English. Any place where I've had nothing short of professional, courteous and dedicated service on each and every visit.

As things stand right now, I put as much stock into Leftymo's accusations of racism by Tryst as I do Freeze's claim of a recent shooting at OPM. In other words, I don't believe it whatsoever. Not until I hear someone willing to back this up with additional information.

[djmasterweb]

Greenie, I have mad respect for you too. And your post makes a whole bunch of sense. The one thing I'm just hung up on is this whole expectation for a nice tip before services are rendered. Yes, a tip to the doorman who lets you slide or a tip to the host who quickly grabs my party and seats me in a nice area. However I just can't feel the whole argument about throwing front money at a host with whom I've never done previous business, while all indications are pointing at a lack of communication and poor treatment.

[leftymo]

Oh for the record, in case people are trying to justify the poor customer relations by tryst.

our party was 28, but none of the non-bottle people even were in our location. In case those of you with short attention spans forget to read, that it was 30 degrees outside.

I liked how this became a math problem, but I know I paid close to 700 myself. And yes it was just 80 bucks total. For the host to seat us. The host didn't do anything else and frankly shoud've paid us for that disgrace.

I definitely underestimated how much was spent, but to be honest, I wasn't watching the other 20 people in our party but obviously they were drinking something.

Tryst is in the customer service business first and foremost, and well, the customer is ALWAYS right. Some of you have failed to recognize this.

As for the racial insinuations, well, Rosa Parks didn't get the best seat on the bus did she? Likewise, the great majority of table service with decent tables happen to be of the european descent if you catch my drift.

Poor service is what sticks out. Frankly many of you that are tipping the host 200-400 dollars are getting what exactly for your money? Oh yeah, pretty much nothing. Nice tip there guys.

And no VIP host was used, frankly it wouldn't have mattered if we had paid them 4000 in tip. They didn't deserve a penny.

And lastly Vegas is NOT a clubbing meca. That belongs to the major markets in this country including major cities. Los Angeles, New York, and Miami. Not Las Vegas. In fact, most if not all the clubs in vegas only require a pulse for you to get in. That is NOT the case with clubs in LA/Miami/NY. And I've had bottle service in those places, and every single place destroys Tryst. Sorry fellas, but tryst is pure trash.

[leftymo]

The point is we could've tipped them 40,000 and it wouldn't have mattered one fuckin bit.

In fact, the two hosts couldn't even figure out who was hosting us. That's how fucked up they were, and then one who didn't get tipped wanted to be tipped for doing again, absolutely nothing.

It was a fuckin circus run by a bunch of monkeys. I highly doubt either one of them were even educated. They just know how to walk around, open a velvet rope and ask for money, and big money at that.

Your arguments make it seem like this was the first time I've ever stepped into a club in vegas, first time i've ever done bottle service in any major city. You are wrong.

If clubbing experience is based solely on how much the host is tipped then perhaps I was mistaken. Maybe the einsteins at tryst should figure out that they should be held to a certain standard, and that treating the customers right might lead to additional bottles, and bottles is where clubs make their money, it certainly isn't the hosts/waitresses/ bringing in the revenue.