Yeah its too bad about your jacket, but the only person you should be mad at is yourself. think about it. do you think you are the on ly person to go there and tell them you lost your ticket? do you think that if they believed everyone that said that it would be better. point is, you lost the only proof that they had your jacket and now they are not going to give it back unless you have a way of proving it is yours..... frankly I am glad they didnt believe you, because I dont lose my ticket and hope that my jacket is still there when i go to get it. If they were to just give you your coat back, with out your ticket it would be pointless for people to pay, they might as well just leave the coatroom emty so anyone can go in and pick what jacket they want to take.